Shipping Policy

Thank you for shopping with MAA MUSICAL GALLERY OPC PVT LTD.

We are committed to delivering your musical instruments and accessories safely and on time.

Order Processing

• Orders are processed within 1–2 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery time:

• Delhi NCR: 1–3 Business Days
• Metro Cities: 3–5 Business Days
• Other Locations: 5–8 Business Days

Delivery timelines may vary depending on courier availability, weather conditions, or unforeseen circumstances.

Shipping Charges

Shipping charges are calculated during checkout based on:

• Product weight
• Delivery location
• Courier partner

Free shipping may be available during promotional offers.

Order Tracking

Once your order is dispatched, tracking details will be shared via Email or SMS.

Damaged Shipments

If your package arrives damaged:

• Do not use the product.
• Record an unboxing video.
• Contact us within 24 hours of delivery with images and videos.

Incorrect Address

Please ensure that your shipping address is correct before placing an order. We are not responsible for delays or failed deliveries due to incorrect address details.

Contact

Email:
info@maamusicalgallery.com

Phone:
+91-9311819058